Reset the SMC on Mac computers released in 2017 or earlier If the keyboard problem persists, continue the troubleshooting process and reset the SMC as well. On a Mac equipped with an Apple T2 Security Chip, you need to let go of the keys after the Apple logo disappears for the second time.If there’s no startup sound enabled, release the keys after about 20 seconds. If your Mac plays a startup sound, you can release the keys after the device plays the second sound.Then boot it up again and immediately press and hold these keys: Option, Command, P, and R. First, you need to shut down your computer.By resetting the NVRAM you basically bring your custom settings to default. This can lead to a multitude of glitches, including the keyboard not letting you type anything. But sometimes your device might be unable to retrieve the settings. Your Mac stores certain settings in the NVRAM in order to access them quickly. Enter the user name and the other details and hit the Create User button.Click the lock icon to access the settings.Go to System Preferences and select Users & Groups.You can now release the Shift key and log in to your Mac.Ī number of users suggested that creating a new admin account may solve this issue.Select your startup disk, press the Shift key, and select Continue in Safe Mode.You can release the Power button when the Startup options appear on the screen.Then hold the power button for about 10 seconds while the device is booting up.How to enter Safe Mode on Apple silicon MacBooks Then log into your Mac and you should see the Safe Boot notification in the upper-right corner of the screen.You can release the Shift key when the login window appears on the screen.Restart your Mac and quickly hold the Shift key while your device is booting up.Exit Safe Mode and check if the issue is gone. If your keyboard is fully functional in Safe Mode, this indicates one of your programs or settings might be interfering with it. In this manner, you can strip the OS of many unnecessary items such as system extensions, fonts, system cache files, and so on. If you can’t associate this keyboard problem with any specific app, try booting your Mac into Safe Mode. Restart your Mac and check the results.Locate and delete the following folders:. Type ~/Library/Preferences/ in the search bar and hit Go.Launch Finder and then press Command + Shift + G.Don’t forget to back up your computer first. plist FilesĪ number of users solved their keyboard issues after removing the. Don’t forget to empty the bin so as to remove those programs for good. Then select the programs you recently installed and drag them to Trash. If this issue occurred after installing a new program on your Mac, launch Finder, and go to Applications.
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